Frequently Asked Questions - Let's dive in!

Can I sign up online?

Yes! You can fill out an application to get started here: Online Application. Just let us know if you have any questions!

When do I get paid for my transactions?

Funding typically hits your account within 24 to 48 hours, depending on when you batch out for the day. Our cutoff times are 5:00 PM PST, 6:00 PM MST, 7:00 PM CST, and 8:00 PM EST. Just a heads up, deposits are sent on weekdays only.

How can I view my statements?

You can find your statements right in your dashboard. If you’re having trouble locating them or have questions about a statement, just reach out and our team will be happy to help.

What credit cards can I accept?

With Redde, you can accept all credit cards! You'll even have access to digital wallets such as Apple Pay, Samsung Pay, Google Pay and Android Pay.

Can I accept ACH payments with Redde?

Absolutely! You can pair ACH payments with standard payments, or you may take ACH-only transactions. Just let us know what you would like to do.

Does Redde have instant account approval, such as Stripe and Square?

Stripe and Square are known for “instant approval,” but it’s really just a temporary pass. They let you process payments first, then review your account later. If something doesn’t check out, they can shut the account down or hold funds after the fact. That review-after-the-sale approach is why so many businesses get caught off guard by sudden closures.

If you’re looking for a provider that lets you sign up online right away, you can do that with Redde too. The difference is we’re upfront about the review process. You apply online, we review everything first, and once you’re approved, you’re actually approved. No surprise holds. No surprise shutdowns.

My business is new, so I don't have business bank statements. What can I submit instead?

Since your business is new, you can use personal bank statements instead of business ones. Just log into your online banking and download your three most recent month-end statements. Or if your business bank account is brand new with no activity, just send over your opening account statement.

Why do you need to see bank statements?

Bank statements are a standard underwriting requirement. They help banks see any past processing activity, refunds, or chargebacks, and confirm your account balance can support fees and your expected processing volume.

I'm just starting out, how much processing volume do I put?

For startups, we usually suggest starting around $5,000 to $10,000 per month in processing volume. This isn’t a hard limit. As your business grows, your volume can grow with it.

Why do banks need to run a credit check?

Banks review risk because they’re the ones fronting the money when you take a payment. You get paid right away, and the bank takes on the risk if something goes wrong.

Is the credit check a hard or soft pull?

We run a soft pull. This means it won’t impact your credit score and is only used to help verify identity during the review process.

What's the difference between a 'high ticket' and a 'average ticket'?

The average ticket is the typical amount of each transaction. The high ticket is the largest single charge you expect to run in a month. For example, if most sales are around $75, that’s your average ticket. If you occasionally run a $500 sale, that would be your high ticket.

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